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  1. ONE
  2. ONE-38248

Error is displayed after opening any module (500)

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    Details

    • Regression:
      Yes
    • Team:
      ExtPlatform
    • Product:
      BigPicture
    • Host platform:
      JIRA cloud
    • Customer Rank:
      342
    • Total Customer Rank:
      342
    • Hide Fields:
      $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint:
      Sprint 2021/19
    • Program Increment:
      PI2021/5
    • Time in "OPEN":
      2 hours, 27 minutes, 56 seconds
    • Time "In Progress":
      1 hour, 35 minutes, 2 seconds
    • Time "In Review":
      0
    • Time "In QA Review":
      1 hour, 12 minutes, 47 seconds
    • Time "In Test Scenario Review":
      27 seconds
    • Time "Waiting for Merge":
      27 seconds
    • Time "Waiting for Release":
      2 hours, 34 minutes, 26 seconds

      Description

      Prerequisites:
      N/A

      Reproduction steps:
      1. Open BigPicture / BigGantt
      2. Try to open any box in any module

      Actual result:
      Error is displayed (500)

      Expected result:
      Any modules are displayed correctly without errors.

      Workaround:
      N/A

       

      Additional notes:
      This bug is a result of unannounced change in Jira Cloud API made by Atlassian. For more details see: https://ecosystem.atlassian.net/servicedesk/customer/portal/14/DEVHELP-6927 

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              Assignee:
              marcin.kita Marcin Kita
              Reporter:
              michal.dysput Michał Dysput
              SoftwarePlant People involved:
              piotr.duzniak Piotr Duźniak , radoslaw.rachuba Radosław Rachuba , system.jenkins Jenkins , piotr.rozdeba Piotr Rozdeba , tomasz.ruszel Tomasz Ruszel , martyna.turowska Martyna Turowska , pawel.nowicki Paweł Nowicki , mateusz.solowianiuk Mateusz Sołowianiuk , monika.bialucha Monika Białucha , anna.kicior Anna Kicior , adam.biedruna Adam Biedruna , mateusz.milewski Mateusz Milewski , system.gerrit Gerrit , ewelina.cedro Ewelina Cedro , lukasz.debski Łukasz Dębski , bartlomiej.janczak Bartłomiej Jańczak , marcin.kita Marcin Kita , lukasz.panek Łukasz Panek , michal.dysput Michał Dysput
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                Dates

                Due:
                Created:
                Updated:
                Resolved: