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  1. ONE
  2. ONE-36814

NullPointerException when creating or editing Jira issue through Jira, not BigPicture/BigGantt

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Details

    • No
    • Tree
    • BigPicture, BigGantt
    • JIRA server, JIRA cloud
    • 1
    • 1
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • 1 hour, 16 minutes, 39 seconds
    • 1 hour, 27 minutes
    • 21 hours, 25 minutes, 56 seconds
    • 1 hour, 34 minutes, 51 seconds
    • 20 hours, 40 minutes, 40 seconds
    • 39 minutes, 4 seconds
    • 5 days, 1 hour, 50 minutes, 21 seconds

    Description

      Prerequisites:
      N/A

      Reproduction steps:
      Steps to reproduce are intermittent.

      • Go to Gantt module of BP/BG box
      • Click on "Create" button on Jira header
      • Fill required fields and create issue

      or

      • Live sync is turned on in app technical configuration
      • Go to Jira issue view of any task that belongs to BP/BG box
      • Click "Edit" button and make some changes
      • Go to Gantt module without refreshing page

      Actual result:
      Error appears on Gantt module. In logs there is NPE error:

      Jul 08 15:05:02 UTC 2021, com.softwareplant.util.concurrent.job.JobExecutionException: jobDescription: L10nTextKey[key=SPT_JOB_CLASS_SCHEDULEDCONSUMERGROUPJOB, paramsMap={}] com.softwareplant.util.rest.exceptionhandling.NDCException: com.softwareplant.util.concurrent.job.JobContextException: java.util.concurrent.ExecutionException: com.softwareplant.util.concurrent.job.JobExecutionException: jobDescription: L10nTextKey[key=SPT_JOB_CLASS_SINGLEEVENTTYPEJOB, paramsMap={}] com.softwareplant.util.rest.exceptionhandling.NDCException: com.softwareplant.util.concurrent.eventbus.GroupedEventsConsumerException: java.lang.NullPointerException
      

      Expected result:
      Task is edited or created without errors. All changes are visible correctly on Gantt module.
       
      Workaround:
      N/A

      Attachments

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            pawel.wesolowski Pawel Wesolowski
            katarzyna.rajchert Katarzyna Rajchert
            system.jenkins Jenkins , jakub.zygmunt Jakub Zygmunt , system.gerrit Gerrit , tom.kucharski Tom Kucharski , martyna.turowska Martyna Turowska , katarzyna.rajchert Katarzyna Rajchert
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            Dates

              Created:
              Updated:
              Resolved: