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  1. ONE
  2. ONE-35969

Endpoint /app/bigtemplate/exportapi/export/structure/export take too long to answer on canary

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Details

    • Yes
    • Rocket
    • BigPicture, BigGantt, BigTemplate
    • JIRA cloud
    • 5
    • 5
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint 2021/13, Sprint 2021/14, Sprint 2021/15 SIW, Sprint 2021/16
    • PI2021/5
    • Inevitable
    • Inevitable
    • 4 days, 2 hours, 46 minutes, 57 seconds
    • 2 days, 20 hours, 35 minutes, 7 seconds
    • 1 day, 19 hours, 35 minutes, 13 seconds
    • 1 week, 1 day, 12 hours, 18 minutes, 39 seconds
    • 14 hours, 13 minutes, 7 seconds
    • 1 hour, 50 minutes, 23 seconds
    • 2 days, 5 hours
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

    Description

      NDC: 0134998

      Prerequiesites:

      • preprod/2021-05-27
      • found on canary environment

      Steps to reproduce:

      • unknown

      Actual result:

      • endpoint  
        /app/bigtemplate/exportapi/export/structure/export

        takes by average 250,000 ms
        and max time is 14,000,000 ms 

      Expected result:

      • endpoint takes less than 6 sec

      Workaround: N/A

      NOTE: More information can be found on KIBANA

      Attachments

        Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. ONE-35914 Endpoint /ppm/boxmodule/gantt/{boxId}/loadStructure/{maxIssuesToLoad} take too long to answer on canary

          • Major - Major loss of function.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. ONE-36167 com.softwareplant.ppm.export.image.headlesschrome.HeadlessChromeException

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

          Activity

            People

              kamil.galek Kamil Gałek
              michal.dranicki Michał Dranicki (Inactive)
              pawel.pawluczuk Pawel Pawluczuk , martyna.turowska Martyna Turowska , system.jenkins Jenkins , jakub.zygmunt Jakub Zygmunt , tom.kucharski Tom Kucharski , kamila.kornatko Kamila Kornatko , system.gerrit Gerrit , kamil.galek Kamil Gałek , wojciech.uniszewski Wojciech Uniszewski (Inactive) , katarzyna.rajchert Katarzyna Rajchert , pawel.guz Pawel Guz , michal.dranicki Michał Dranicki (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: