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  1. ONE
  2. ONE-35926

BigTemplate - Error in Export diagnostics despite having correct permissions

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Details

    • No
    • Tree
    • BigTemplate
    • JIRA server, JIRA cloud
    • 13
    • 8
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Inevitable
    • 3 weeks, 5 days, 26 minutes, 19 seconds
    • 2 hours, 7 minutes
    • 2 days, 14 hours, 47 minutes, 58 seconds
    • 4 days, 1 hour, 46 minutes, 5 seconds
    • 23 minutes, 11 seconds
    • 1 minute, 56 seconds
    • 1 week, 6 days, 20 hours, 54 minutes
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

    Description

      Prerequisites:
      Jira Server on Windows operating system

      Reproduction steps:

      • Go to BigTemplate technical configuration
      • Go to Technical Info
      • Click on 'Export diagnostic' button 

      Actual result:
      There is wrong info when reading permissions for write/read.
      Commands that are executed:

      echo ‘You can safely remove this file’ > C:\Program Files\Atlassian\JIRA7.0.0\temp\bigtemplate_permissions_check_file-safe_to_delete.txt

      type C:\Program Files\Atlassian\JIRA7.0.0\temp\bigtemplate_permissions_check_file-safe_to_delete.txt

      Expected result:
      Commands that are executed:

      echo ‘You can safely remove this file’ > “C:\Program Files\Atlassian\JIRA7.0.0\temp\bigtemplate_permissions_check_file-safe_to_delete.txt”

      type “C:\Program Files\Atlassian\JIRA7.0.0\temp\bigtemplate_permissions_check_file-safe_to_delete.txt”

       
      Workaround:
      N/A

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            jakub.zygmunt Jakub Zygmunt (Inactive)
            katarzyna.rajchert Katarzyna Rajchert
            tomasz.lewandowski Tomasz Lewandowski , lukasz.guszcz Łukasz Guszcz (Inactive) , system.jenkins Jenkins , pawel.nowicki Paweł Nowicki , pawel.pawluczuk Pawel Pawluczuk (Inactive) , adam.biedruna Adam Biedruna , krzysztof.dudek Krzysztof Dudek (Inactive) , system.gerrit Gerrit , kamila.kornatko Kamila Kornatko , martyna.turowska Martyna Turowska , katarzyna.rajchert Katarzyna Rajchert
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            Dates

              Created:
              Updated:
              Resolved: