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  1. ONE
  2. ONE-31227

Error 'Too many results' during export in Jira issue view due to a duplicate entry in the database

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    • No
    • 3d727be585f1b143097c21c338ab922786e15b9edf08067abe6f9eba3c074cf330e5ff08cd68fd16cabd148893fede887fce4e0c54f03019039bda77cb17984a
    • Tree
    • BigTemplate
    • JIRA cloud
    • 8
    • 62
    • 1
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • 4 days, 19 hours, 9 minutes, 37 seconds
    • 1 week, 2 days, 22 hours, 8 minutes, 57 seconds
    • 3 hours, 29 minutes, 54 seconds
    • 1 day, 19 hours, 22 minutes, 44 seconds
    • 54 minutes, 55 seconds
    • 43 minutes, 39 seconds
    • 2 weeks, 5 days, 14 hours, 22 minutes, 48 seconds

    Description

      Prerequisites:
      N/A

      Reproduction steps:
      The exact steps are unknown.
      Somehow in the client database was created a duplicate of TEMPLATE_FILE which was caused by the missing of unique in the tech_uniqueness column.

      Actual result:
      Export is finished with an error.
      Error in logs:

      Caused by: com.softwareplant.ppm.export.TemplateException: Too many results. templateFileList:

      Expected result:
      Export is finished with success. No errors in the app and in logs.
       
      Workaround:
      N/A

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              jacek.ejsmont Jacek Ejsmont (Inactive)
              system.jenkins Jenkins
              igor.szymanczyk Igor Szymanczyk , jakub.zygmunt Jakub Zygmunt , katarzyna.rajchert Katarzyna Rajchert , martyna.turowska Martyna Turowska , system.gerrit Gerrit , jacek.ejsmont Jacek Ejsmont (Inactive) , albert.cieslak Albert Cieślak , system.jenkins Jenkins
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              Dates

                Created:
                Updated:
                Resolved: