[ONE-31120] TemplateException: 'Too many results. templateFileList' during template export due to duplicated entry in the database - BigPicture Jira

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Error Token:
1885861275535a37581f8eba8f6080c4dc26bb5d727c8d70d8fcc2a0bdd9b1e07c5ad96f579dc0f3c16d1c8be4655e89ce9cf828cbf107a588351ee18e769b18
Team:
Tree
Product:

BigTemplate
Host platform:

JIRA cloud
Occurrences:
1
Tenants:
1
Hide Fields:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}

Time in "OPEN":

7 weeks, 3 days, 7 hours, 36 minutes, 2 seconds

Open

Unassigned

2021-01-25 10:32 - 2021-01-26 13:35 (1 day, 3 hours, 2 minutes, 56 seconds)

2021-01-26 14:42 - 2021-04-07 18:08 (7 weeks, 2 days, 3 hours, 26 minutes, 40 seconds)

Total (7 weeks, 3 days, 6 hours, 29 minutes, 36 seconds)

Pawel Guz

2021-01-26 13:35 - 2021-01-26 14:42 (1 hour, 6 minutes, 26 seconds)

Total (1 hour, 6 minutes, 26 seconds)

Time "In Progress":

0
Time "In Review":

0
Time "In QA Review":

0
Time "In Test Scenario Review":

0
Time "Waiting for Merge":

0
Time "Waiting for Release":

0
Hide Fields Statistics:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

Prerequisites:
N/A

Reproduction steps:

Latest error token occurence: 2021-01-25 10:27:08.461000+01:00

Reproduction steps are currently unknown.

Actual result:

org.ehcache.spi.loaderwriter.CacheLoadingException: com.softwareplant.ppm.export.TemplateException: Too many results. templateFileList:

Expected result:

Workaround:
N/A

duplicates

ONE-31118 'TemplateException: Too many results.' due tu duplicate templates in database

SoftwarePlant People involved:: Katarzyna Rajchert , Albert Cieślak , Jenkins