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  1. ONE
  2. ONE-31118

'TemplateException: Too many results.' due tu duplicate templates in database

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Details

    • No
    • 8190baa4df20660b70e0914e1ce9140f61a5c76d1425ce6ac105ac68f248dc8db621adbdc10e9e08a93861569578d082e271fbc03f67ec7402f776a2085eaac9
    • Tree
    • BigTemplate
    • JIRA cloud
    • 56
    • 1
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint 2021/02, Sprint 2021/03 SIW
    • PI2021/1
    • 6 days, 22 hours, 50 minutes, 23 seconds
    • 1 day, 1 hour, 19 minutes, 29 seconds
    • 23 hours, 41 minutes, 25 seconds
    • 2 hours, 9 minutes, 6 seconds
    • 25 minutes, 59 seconds
    • 2 days, 4 hours, 15 minutes, 39 seconds
    • 2 weeks, 7 hours, 26 minutes, 37 seconds

    Description

      Prerequisites:
      N/A

      Reproduction steps:
      The exact steps are unknown.
      Somehow in the client database was created a duplicate of TEMPLATE_FILE which was caused by the missing of unique in the tech_uniqueness column.

      Actual result:
      Export is finished with an error.
      Error in logs:

      Caused by: com.softwareplant.ppm.export.TemplateException: Too many results. templateFileList:

      Expected result:
      Export is finished with success. No errors in the app and in logs.
       
      Workaround:
      N/A

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. ONE-31227 Error 'Too many results' during export in Jira issue view due to a duplicate entry in the database

          • Major - Major loss of function.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. ONE-31120 TemplateException: 'Too many results. templateFileList' during template export due to duplicated entry in the database

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

          Activity

            People

              jacek.ejsmont Jacek Ejsmont (Inactive)
              system.jenkins Jenkins
              martyna.turowska Martyna Turowska , jakub.zygmunt Jakub Zygmunt , system.gerrit Gerrit , katarzyna.rajchert Katarzyna Rajchert , jacek.ejsmont Jacek Ejsmont (Inactive) , pawel.guz Pawel Guz , albert.cieslak Albert Cieślak , michal.dysput Michał Dysput , system.jenkins Jenkins
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              Dates

                Created:
                Updated:
                Resolved: