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  1. ONE
  2. ONE-30938

Critical state of local cache replication queue - cannot add

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Details

    • No
    • Tree
    • BigPicture, BigGantt
    • JIRA server, JIRA cloud
    • 18
    • 18
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint 2021/02
    • PI2021/1
    • 8 minutes, 33 seconds
    • 2 hours, 54 minutes, 7 seconds
    • 1 day, 1 hour, 49 minutes, 47 seconds
    • 2 minutes, 52 seconds
    • 59 seconds
    • 9 seconds
    • 1 week, 1 day, 1 hour, 50 minutes, 17 seconds

    Description

      Prerequisites: N/A

      Reproduction steps: Unknown

      Actual result:
      Programs can be blank.
      Application errors can appear.
      The application can be not responsive.
      The error appears in logs (the cache can be different):

      2021-01-13 13:00:00,100+0200 SP-bigpicture-0000000.StructureSyncSingleJobExecutor-1-lock-name-bigpicture.0000000.wbsId:1 ERROR user 1 1 1 /rest/softwareplant-bigpicture/1.0/ppm/boxmodule/gantt/PROG-1/loadStructure/100 [c.a.j.c.distribution.localq.LocalQCacheManager] Critical state of local cache replication queue - cannot add: LocalQCacheOp{cacheName='1.0000000.bigpicture.RemoteTaskCache', action=PUT, key=2@@1@1, value=CustomSerializedValue{value=com.softwareplant.util.cache.CacheNullableValue@1, isValueSerializable='true', pluginKey='eu.softwareplant.bigpicture'}, creationTimeInMillis=1610536134100} to queue: [queueId=queue_1, queuePath=/path], error: Failed to add entry.
com.squareup.tape.FileException: Failed to add entry.

      Expected result:
      The BigPicture works correctly.
      The error does not appear in logs.

      Workaround:

      • remove old indexes, cache and local queues
      • verify your nodes can communicate properly

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        Issue Links

          is child of

          Capability - INITIATIVE-17 Product Performance

          • Major - Major loss of function.
          • In Progress

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              dariusz.dudek Dariusz Dudek
              dariusz.dudek Dariusz Dudek
              jakub.zygmunt Jakub Zygmunt , pawel.guz Pawel Guz , system.jenkins Jenkins , martyna.turowska Martyna Turowska , radoslaw.rachuba Radosław Rachuba , katarzyna.rajchert Katarzyna Rajchert , system.gerrit Gerrit , dariusz.dudek Dariusz Dudek
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              Dates

                Created:
                Updated:
                Resolved: