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  1. ONE
  2. ONE-30761

Overview - Error on Box Creator (ERROR TypeError: Cannot read property 'prefix' of undefined)

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    Details

    • Regression:
      No
    • Team:
      Boxes
    • Product:
      BigPicture, BigGantt
    • Host platform:
      JIRA server, JIRA cloud
    • Hide Fields:
      $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint:
      Sprint 2021/01, Sprint 2021/02
    • Program Increment:
      PI2021/1
    • Time in "OPEN":
      23 hours, 11 minutes, 49 seconds
    • Time "In Progress":
      22 hours, 27 minutes, 51 seconds
    • Time "In Review":
      1 day, 19 hours, 39 minutes, 30 seconds
    • Time "In QA Review":
      4 hours, 52 minutes, 33 seconds
    • Time "In Test Scenario Review":
      18 hours, 34 minutes, 13 seconds
    • Time "Waiting for Merge":
      1 day, 2 hours, 38 minutes, 38 seconds
    • Time "Waiting for Release":
      1 week, 1 day, 5 hours, 56 minutes, 36 seconds

      Description

      Prerequisites:
      Prepare an environment on a jira-8-qa(ver) test database.
      The reproduction steps on a different setup are unknown.

      Reproduction steps:

      1. Open the Box "TS-59 Box Module - Overview"
      2. Expand the Hierarchy.
      3. Try to add a new Box under the "TC-280 TC-281 New Iteration" Box (this also occurs on several other sub-boxes in that hierarchy).

      Actual result:
      The Create Box modal gets stuck on loading. There's an error in the console:
      "ERROR TypeError: Cannot read property 'prefix' of undefined"
      Note that in the response, the child type for Iteration is missing (see the "1023.png" screenshot).

      Expected result:
      The Create Box modal opens.

      Workaround:
      If one of the non-working Boxes is opened on its own Overview, adding a Box becomes possible.

        Attachments

        1. 1023.png
          1023.png
          113 kB
        2. image (17).png
          image (17).png
          297 kB

          Activity

            People

            Assignee:
            serhii.tymofieiev Serhii Tymofieiev (Inactive)
            Reporter:
            krzysztof.luczak Krzysztof Łuczak
            SoftwarePlant People involved:
            jakub.zygmunt Jakub Zygmunt , system.jenkins Jenkins , pawel.guz Pawel Guz , martyna.turowska Martyna Turowska , system.gerrit Gerrit , pawel.wasiak Paweł Wasiak , krzysztof.luczak Krzysztof Łuczak
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            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: