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  1. ONE
  2. ONE-30488

Export of data to the PDF file sometimes ends with a timeout (very rarely).

    XMLWordPrintable

Details

    • Yes
    • DevOps-SRE
    • BigTemplate
    • JIRA server, JIRA cloud
    • 11
    • 11
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint 2020/28, Sprint 2021/01
    • PI2021/1
    • 43 minutes, 58 seconds
    • 2 days, 19 hours, 55 minutes
    • 23 hours, 21 minutes, 33 seconds
    • 1 day, 3 hours, 52 minutes, 1 second
    • 1 day, 19 hours, 33 minutes, 52 seconds
    • 4 hours, 13 seconds
    • 2 weeks, 2 days, 4 hours, 48 minutes, 47 seconds

    Description

      e*Reproduction steps*:

      1. Install BigPicture/BigGantt with compatible verion of BigTemplate plugins
      2. Open any Box in the Gantt chart
      3. Click on the export button, and choose the PDF option

      Actual result:

      User is getting timeout, and the export file isn't created

      Expected result:

      The PDF file is created and provided to the user
       

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            katarzyna.rajchert Katarzyna Rajchert
            michal.mrozowski Michal Mrozowski
            bartosz.tybus Bartosz Tybus , jakub.zygmunt Jakub Zygmunt , katarzyna.rajchert Katarzyna Rajchert , system.jenkins Jenkins , aneta.wojcik Aneta Wójcik , kamil.harasimiuk Kamil Harasimiuk , pawel.guz Pawel Guz , system.gerrit Gerrit , grzegorz.duzy Grzegorz Duży , michal.mrozowski Michal Mrozowski
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            Dates

              Created:
              Updated:
              Resolved: