Uploaded image for project: 'ONE'
  1. ONE
  2. ONE-29650

BigPicture is disabled after upgrading to 8.0.13 or higher with Jira Core v.8.5.3

    XMLWordPrintable

Details

    • Tree
    • BigPicture, BigPicture Enterprise, BigGantt, BigTemplate
    • JIRA server
    • 9
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • 2 minutes, 43 seconds
    • 53 minutes, 32 seconds
    • 14 hours, 22 minutes, 41 seconds
    • 5 hours, 55 minutes, 34 seconds
    • 13 minutes, 3 seconds
    • 14 seconds
    • 3 days, 53 minutes, 4 seconds

    Description

      Steps to reproduce

      • Have both Jira Software and Jira Core on version 8.5.3 
      • Have installed BigPicture plugin installed. Maximum version -> 8.0.12
      • Update plugin to newer versions (from 8.0.13 to 8.0.15)

      Observed result
      Application is disabled. It is not possible to enable plugin. There is a message error in logs like below:

      Caused by: java.lang.ClassNotFoundException: com.atlassian.greenhopper.service.sprint.Sprint$SprintBuilder not found by com.softwareplant.app.bigpicture.app-bigpicture-jiraserver
      

      Expected result
      BigPicture is correctly updated/installed and is working correctly - it is possible to open Overview, all boxes and all issues are displayed in all modules.

      Attachments

        Activity

          People

            dariusz.dudek Dariusz Dudek
            dariusz.dudek Dariusz Dudek
            bartlomiej.janczak Bartłomiej Jańczak , system.jenkins Jenkins , jakub.zygmunt Jakub Zygmunt , katarzyna.rajchert Katarzyna Rajchert , radoslaw.rachuba Radosław Rachuba , system.gerrit Gerrit , dariusz.dudek Dariusz Dudek
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: