[ONE-28507] BigGantt and BigPicture application is not working after installation - BigPicture Jira

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Type: Bug
Status: Closed (View Workflow)
Priority: Blocker
Resolution: Done
Affects Version/s: prod/bigpicture/jiracloud/2020/10/23/17_15
Fix Version/s: prod/bigpicture/jiracloud/2020/11/02/15_25, prod/biggantt/jiracloud/2020/11/09/11_25
Component/s: None
Labels:
- support-verified

Team:
Infrastructure
Product:

BigPicture, BigGantt
Host platform:

JIRA cloud
Customer Rank:
7
Total Customer Rank:
7
Hide Fields:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}

Time in "OPEN":

34 seconds

Time "In Progress":

2 days, 1 hour, 21 minutes, 51 seconds

Time "In QA Review":

8 minutes, 47 seconds

Time "Waiting for Merge":

3 minutes, 43 seconds

Time "Waiting for Release":

4 days, 3 hours, 8 minutes, 59 seconds

Hide Fields Statistics:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

Steps to reproduce:

Actual Result: Overview is not loaded and error is displayed:

Expected Result: Overview is loaded

SoftwarePlant People involved:: Jenkins , Grzegorz Duży , Gerrit , Krzysztof Panek (Inactive) , Szymon Zimecki (Inactive)